Our latest updates give MSPs greater control over security, from Microsoft Defender Exclusion settings and customizable spam management to faster external scans. These features allow you to fine-tune defenses, reduce false positives, and ensure seamless customer protection.
Here’s what’s new
Control Your Defender Exclusions
This feature allows MSPs to configure specific exclusions in Microsoft Defender’s antivirus scanning process. It addresses the need to prevent trusted files, directories, and processes from becoming false positives and unnecessary security alerts.
MSPs can define paths, processes, and extensions across their customers that should be excluded from antivirus scans within the device settings.
What’s New:
- Global or Per-Customer Configuration Options: Choose whether to apply exclusions globally or customize them by company.
- Configure and Manage Scan Exclusions: Fine-tune Windows Defender by specifying paths, processes, and extensions to exclude from scans.
- Simplify Management & Review: View and manage exclusions in one place, sorted by type, name, and the date they were added.
How to Configure:
- Security Controls -> Endpoint Security -> Microsoft Defender Exclusions
Enhanced Spam Management for Email Security Module
This feature lets MSPs decide how to manage potential spam emails differently from real threats like phishing, impersonation, and other suspicious emails. It’s now possible to tailor the email security strategy according to your customer’s specific needs.
With the increasing volume of spam emails, it’s crucial to have flexible options for managing these messages. This feature is designed to allow you to customize the spam handling process, ensuring that the inboxes are kept clean and secure without unnecessary disruptions.
What’s New:
- Spam Detection Toggle: A new section called “Spam Detection” has been added under “Email Protection Scan.” Users can easily turn spam detection on or off according to their preferences.
- Customizable Spam Handling: Users can now configure the system to perform one of the following actions when a spam email is detected:
- Add a banner and move to the junk/spam folder (Recommended).
- Add a banner and quarantine.
- Add a caution banner.
- Improved Threat Management:
- New “Spam Emails” Issue Type: A new issue type, “Spam Emails,” has been added, which will recognize spam emails that, while not reaching the risk threshold, are typically unwanted.
- Info-level Issues: When a spam email is detected, an info-level issue will be generated under this new type.
- Admin Notifications: Admins who do not wish to receive alerts for spam-related issues can adjust their notification settings to avoid alerts for Info severity issues.
(My Profile -> Email Notification Settings)
This update aims to provide users with more control and flexibility in managing spam emails, enhancing the overall effectiveness of the Email Security Module.
Improvements:
Enhanced Suspicious Login Security
We’ve updated our logic for detecting suspicious logins from new locations to reduce noise and false positives. Introducing Benchmarks, a new method to help identify safe logins. Our Benchmarks mechanism is taking under consideration the following:
- Frequent use of the same User-Agent.
- Logins from familiar devices within the same organization.
- Trusted IPs.
External Scan in Minutes or Hours
Previously, generating a prospecting report could take up to three days. With our recent improvements, this process now takes just a few hours, providing much quicker insights for your customers.
What’s New:
Faster Prospecting Reports: Generate reports in hours instead of days, speeding up decision-making and customer outreach.
Accurate Rescans: Our system will perform a full re-scan to confirm the fix once an issue is resolved.
Coming Up—Improved Scan Frequency: We’re planning to increase scan frequency and fully automate the process to provide more up-to-date results1.
Stay tuned for further updates and enhancements as we continue to innovate and improve our platform.
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