Guardz Enhances MSP Security with AI-Powered Email Protection, Ransomware Detection, and More!

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We are thrilled to announce the release of our latest wave of updates and enhancements to the Guardz suite, tailored specifically to provide MSPs with enhanced email security and streamlined management capabilities. As the cybersecurity landscape continues to evolve at a rapid pace, it is essential to stay one step ahead. Guardz continuously aims to empower MSPs to navigate the ever-changing cybersecurity game with confidence and ease.

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AI-Based Email Impersonation Detection

Impersonation attempts by email are becoming more common and more sophisticated.  The Guardz research team has identified hundreds of attempts at impersonation in recent weeks that likely would have been missed by most standard email security tools.  

In order to safeguard against such fraudulent email activities, Guardz has built a new scanning service that utilizes large language models (LLMs) to analyze incoming emails to detect signs of impersonation.  Common discoveries include discrepancies in sender information, unusual language patterns, and other anomalies that are indicative of phishing or spoofing attempts. By identifying and flagging potentially malicious emails, this feature plays a crucial role in protecting users from identity theft, financial fraud, and unauthorized access to sensitive information, thereby enhancing overall email security and trust for MSPs and their clients.

Search & Filters

As the Guardz platform has grown and expanded to include more and more datasets across issues, users, devices, and more, it has become time to rethink how our users are able to access the information they need to drive important security decisions.

The new search and filtering design has two goals: predictable & flexible experience to make sure MSPs can dive into the specific data, based on a wide variety of criteria, for their relevant customers. 

A dashboard interface displaying 48 issues related to awareness, MSP security controls, and more. Columns include Title, Status, Severity, Created Date, Completion Date, and Customer Info. Most issues are marked Open with Medium severity.

Early Ransomware Detection (Limited Release)

We’re hard at work on some new Early Ransomware Detection and Response in our endpoint agent.  These new capabilities are currently in early release but will be reaching general availability very soon.  

The new File Integrity Check is a feature that installs and monitors a “bait” file on the device and will trigger an issue as soon as these files are edited or modified in any way (including encryption). This serves as an indication of ransomware or other malware messing with files.  As a strong response to this detection, Device Isolation can be initiated to disable all the network connections on the endpoint and actively prevent the flow of packets to/from the device.  These new capabilities can be found in the Device Details drawer as well as in the relevant issues.  

A computer screen displaying a device management interface highlights advanced Ransomware Detection features. The left side shows a list of devices, while the right side provides detailed information about a selected Windows device, including hostname, status, and telemetry data.

Subscription & Billing (Limited Release)

The new Subscription & Billing page is designed to streamline the management of your MSP Plan, enabling the relevant customers to use the plan of their choice and transitioning customers from trials to full coverage. This new page also offers a more transparent way to manage your billing details, payment info, and invoices throughout your clients’ lifecycles.

Screenshot of a billing and customer management dashboard displaying plan details, customer information, MSP Security features, payment method (Visa), billing address, usage metrics, and a list of invoices with due dates and amounts.

We can’t wait for you to experience the newest updates! Keep your eyes peeled for more to come!

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